Meet Liza (she/her)
UX Research Lead, based in ChicagoEngaging with our users will clear the path toward a product's next steps
Case Studies
Testimonials
I've been lucky enough to work with Liza on a few products, and I have been impressed with her work ethic, the quality of her output, and her leadership in guiding Product, Design, and Tech through sometimes complicated research concepts and finding the right questions to ask to get the information product teams need to improve their work.
She brought innovative ideas to the group, and fostered an environment where others could speak up, so that in the end we had a wide variety of ideas to bring forward
Liza was a great team lead! She kept our team of busy folks from various roles within the organization in sync, which was not an easy task (especially given the very tight turn-around that this project required)
I've seen Liza work to build bridges between all the triad partners on the projects she's driven. And driven is not a misnomer. Once she has assessed a product's situation, she is methodical in determining a plan to learn just what needs to be known so we can act upon that information, and with precision, diligence and determination
Certifications
Qualtrics Platform Essentials Certification
Qualtrics Experience Management (XM) Institute
Jan 2022
User Experience Certification
Nielsen Norman Group
Nov 2021
Dedication
This site is dedicated to my father and grandmother, who broke barriers and paved the way for me to do what I love.
About
Liza leads the research experience at JPMorganChase for Technology Products - API Marketplace. She defined the internal research strategy at West Monroe and made an impact in the supercomputing division at Argonne National Laboratory. She has research expertise across various industries.
She graduated from University of Illinois at Urbana-Champaign (UIUC).
Liza will "talk your ear off" about desserts. She is an avid video game player, has a cat named Cocoa and has volunteered for a wide range of outreach initiatives such as Hour of Code and Introduce a Girl to Engineering Day.